Omni Reports FAQs

Modified on Fri, 14 Oct 2022 at 10:23 AM

Is MRP field captured in any Report?

MRP is captured in Storage: SKU Master – OMS Report

Why Discount data is not captured in any of the Reports?

Discount % and Discount Amount are not shared by most of the Marketplaces. Hence this data is not captured in Assure and is not part of any Report.

Is there Rounding Off of any value in Assure Reports currently?

Selling Price is rounded off to 2 decimal places in reports for B2C forward orders.

Is Marketplace Forward Invoice Number captured in any report? This is important from Returns perspective.

Marketplace Forward Invoice Number is captured under field Sales Invoice No in Report Outwards : B2C Outward SKU Wise Report – OMS

However, not all marketplaces share this data. 

Example – Myntra PPMP does not send Forward Invoice Number as data to us.

How to download or share the Return Image which got captured during Return processing?

Login to Jasper Reports > Returns : Image URLs - OMS > Select the required filters and Click Apply.

Along with the Return order details, user can see 'Image URL' column which gives the Return image file name. In order to get the image downloaded or to share the return image in a downloadable format, usermay use the following format as follows,

Fomart:<client_name>-oltp-increff-com /<client_id>/RETURN_IMAGE/<return_image_file_name>.jpg


  1. If the Assure logic Url is as follows, then Client _name will be aabbcc.
  2. For Client Id, Check the Client Id in OMS from the 'Client' Screen.
  3. Get the Image file name from the 'Image Url' Column and paste it into the Url just before the extension '.jpg'.

Error: "There was an error on the server. Try again or contact site administrator (Error UID: xxx)"

In such cases, you may retry loading the report after some time or reduce the data size filter and try. 

After some time if the issue persists, you may contact for the further assistance.

Which report can be refered to check the data of Flipkart Return Item ID for Return reconcilation between Marketplace returns data and returns processed in WMS?

The data for FK Return Order Item ID is present in Jasper report: Returns : Return Order Report Item Level - WMS .Team can refer to columns Channel sub order ID and Channel Return Item ID columns in this report.


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