Increff System Error Codes Standardization

Modified on Thu, 26 Oct 2023 at 01:02 PM

Overview
Error codes have been implemented to assist clients in understanding error messages. These codes are included alongside
the respective error messages. We have pinpointed the most frequently occurring error messages. Below, you'll find the key details for these top error messages in WMS, OMS, and CIMS.


Top Error Codes and Errors in WMS

Error Code

Error Message

Screens

Reason

W101

Item : <itemCode> not present

Screens where item code is taken as input:

  • GRN

  • Item Put Away

  • Bulk Break Desk

  • Bulk Break Pick Item

  • Bin Consolidation

  • Extra Item

  • Item Based Picking

  • Piece Pick Item

  • Bulk Pick Item

  • Guided Item Based Picking

  • Item Sorting

  • Piece packing

  • Bulk Packing

  • Return Order Processing

  • Audit Log

  • Cycle Count

  • Recycle Desk

  • Pick Expired Items

  • Remove Items from Outward Box

If user is scanning invalid ItemCode or Item being scanned is not present in the system at the moment(it might have been dispatched).

W102

Item does not belong to ordered SKUs

Picking of Item(B2C or B2B)

If Item being scanned belong to SKU which is not the part of current order.

W103

Incorrect Item Picked

Picking of Item(B2C or B2B or Bulk Break Pick)

If the item being scanned belong to different SKU and batch than the pick suggestion.

W104

Bin : <binId> is not present

Screens where Bin Id is taken as input:

  • GRN

  • Bin Consolidation

  • Put Away

  • Bin Offline

  • Audit Log

  • Cycle Count

  • Recycle Desk

If user is scanning invalid Bin Code or Bin being scanned is not present in the system.

W105

ItemTemp : <itemId> not present

Forward GRN, Return GRN

If Client is using Increff generated Itemcodes: If the ItemCode being scanned has not been generated in our system, error is thrown.
If Client is using external Item codes: If the external Item code is not captured at Increff system, this error is thrown.

W106

Pick list(s) already released for order line item with SKU : <globalSkuId>

Item Based Picking

If user is trying to pick the order for which some of the picklist is already released and there is no pending quantity to release the picklist.

Secondly, If user tries to pick Items more than ordered quantity. 

W107

Incorrect bin

Picking of Item(B2C or B2B or Bulk Break Pick)

If the item being scanned is present in different bin than the Bin suggested during picking.

W108

Item <itemId> not associated with any order

Piece/ Bulk Packing

Sorting

 

If the item is not associated with the current order.

While adding items to pigeonholes or during sorting, if Item is not associated with any/current order.

W109

Item: <itemCode> already present in Bin: <binId>

Bin Putaway/ Item Putway

If the item is being putaway in the same bin

W110

Location : <locationName> is not valid

Screens where Bin Id is taken as input:

  • Bin Offline

  • Put Away

  • Piece Pick Item

  • Bulk Pick Item

  • Guided Item Based Picking

  • Post Pack Staging Picking

  • Post Pack Staging Put Away

  • Pigeonhole Put Away

  • Pigeonhole Picking

If the location scanned is not valid.

W111

Order : <orderId> not present

  • capture-packet-dimensions

  • bulk-order-handover

  • search-handover

  • bulk-invoicing

  • bulk-packing

  • search-invoices

  • guided-item-based-picking

  • release-bulk-pick

  • upload-items-for-order-picking

  • pack-box-consolidation

  • pack-box-details

  • piece-packing

  • item-based-picking

  • awb-sorting

  • order-manager

  • remove-items-from-outward-box

If the order is not present in system.

Top Error Codes and Errors in OMS

Error Code

Error Message

Screens

Reason

O103

Unable to map Return Order : <returnOrderId> since it is already in status : <returnOrderStatus>

Map Return Expectation To Received Return screen

This error reflects whenever the user wants to process the return gate entry item of the expected return order which is in any other status than Created/ NEW status.

O104

Unable to map Return Order : <returnOrderId> since Return GateEntry ItemId : <itemId> is not processed

Map Return Expectation To Received Return screen

This error reflects whenever the user wants to process the return gate entry item of the expected return order which is in any other status than PROCESSED status.

O105

Unable to create return order for channelReturnId : <channelReturnId>, due to invalid quantity provided in request for globalSkus

Return order upload in CIMS

At return order creation, if the line item quantity is invalid or more than the quantity present in forward order considering quantity in already created return orders.

O106

No shipping label exists for awb: <awb> and transporter: <transporter

Manifest screen(Add awb, Remove awb)

When wrong awb number is mentioned.

O108

All lists are empty.

Not Applicable to UI screens

This error reflects whenever user tries searching an order with empty parameters such as ChannelOrderCode, System Order Id, ParentOrderCodes.

O109

Order still has shipment(s) that are neither dispatched nor cancelled

-

When a marketplace or Brand.com sends Delivered API call for an order, this error would reflect in the response.

O110

The shipment with the Awb <awb> cannot be added to manifest : <manifestId> as it belongs to a different channel

Manual order completion screen, Manifest screen

While adding AWB number to manifest we check whether it belongs to same channel or not. If it’s not true, an error is thrown.

Top Error Codes and Errors in CIMS

Error Code

Error Message

Screens

Reason

C101

No location found for clientChannelId: <clientChannelId> and channelWarehouseId: <channelWarehouseId>

Not Applicable at UI

This error is sent in response to marketplace or ERP channels if those try to access the location  using invalid location code.

C102

No Forward Order Found for ChannelOrderId: <channelOrderId>

Return Order Upload

When the forward order Id is not present in the system for the uploaded Channel Order ID.  

C103

Non - CANCELLED status return not found for ChannelId : <channelId> ReturnOrderId : <returnOrderId>

Not Applicable at UI

When marketplace or ERP channel sends the Update return Order or Cancel Return Order Items API call and when there is no Non - CANCELLED status return present.

C104

Processing quantity greater than ordered quantity

Cancel Order or Line Item screen

 

When OMS tries to acknowledge the order and it provides processing quantity greater than order quantity.

This error reflects during order acknowledgement on below scenarios:

  1. When order moves to Fulfillable status from any other status.

  2. When order moves to Cancelled status.

  3. When order is hopped to different warehouse 

C105

No channel mapping exists for channelId: <channelId>, clientChannelId: <clientChannelId>

Not Applicable at UI

During any postings this error will come if there is no channel mapping present for a channel ID and ERP pair

C106

No location found for clientChannelId: <clientChannelId> and fulfillmentLocationId: <fulfillmentLocationId>

Create ASN

When user tries to upload ASN against a location that doesn’t exist in system.

 

The starting character of the error code denotes the component as follows and the sequence is starting from 100 for each component.

O - OMS
W - WMS
C - CIMS

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