Which Marketplace Models is Assure integrated with?


MarketplaceModel NameSeller Model Details
AJIODropship (B2B2C)
  • Ajio sends B2C invoice in the name of Ajio
  • Ajio gives B2B PO corresponding to each B2C order
  • Shipment goes from Seller's warehouse directly to end-customer
AmazonEasy Ship / Dropship (Smartconnect & MWS)
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name
  • Self-Ship or Amazon Ship option
AmazonSmartConnect (Seller Flex)
  • Sellers owns the inventory and process the order directly from their warehouse.
  • With Assure, no need to dedicate inventory. Orders can be fulfilled via the common pool.
  • Invoice will be generated in Seller's name
  • Inventory gets FBA (Fulfilled by Amazon) and Prime status.
Cloudtail (Amazon)Direct Fulfillment (Dropship)
  • B2C invoice by Cloudtail.
  • Cloudtail gives open B2B PO not corresponding to each B2C order. <
  • EOD B2B invoice should be consolidated for all orders
FlipkartMarketplace (Seller Fulfillment) / Non-FBF (with API).
  • Standard Marketplace model.
  • Inventory is exposed under Seller Fulfillment Category.
  • High selling products may be awarded F-Assured status by Flipkart.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name
FlipkartSmart Fulfillment
  • Inventory must be dedicated.
  • Inventory is exposed under Smart Fulfillment Category.
  • Listings will be awarded as F-Assured state by default.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name
First CryMarketplace / Dropship
  • B2C invoice by FirstCry.
  • Shipment goes from Seller's warehouse directly to end-customer
LimeroadMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
MyntraPPMP (Pure Play Market Place)
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
NykaaMarketplace / Dropship<
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
Nykaa FashionMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
PaytmMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
SnapdealMarketplace  / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
TataCliqMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.
FyndMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.

TrellMarketplace / Dropship
  • Standard Marketplace model.
  • Sellers own the inventory and process the order directly from their warehouse.
  • Invoice will be generated in Seller's name.

How is the SLA calculated?


The SLA for each channel is calculated at distinct stages.

ChannelSLA calculated on
AjioPack
Amazon SmartConnect SFPack
CloudtailPack
FirstCryPack
FlipkartV3Manifest Closure
LimeroadPack
MyntraPPMPPack
NykaaPack
Nykaa FashionPack
PaytmManifest Closure
ShopifyPack
SnapdealManifest Closure
TatacliqManifest Closure


Note: SLA breaches in Assure standard report are always calculated based on the Manifest closure time.


How do different types of cancellation sync happen?


Channel
Customer Cancellation
Seller Cancellation
Remarks
Does Sync happen from Marketplace to Assure?Is Partial Cancellation Allowed?Does Sync happen from Assure to Marketplace?Is Partial Cancellation Allowed
FlipkartYesYesNoNo 
TatacliqYesYesNoNo 
MyntraPPMPYesNoYesNoEvery Order contains only one item and hence when it cancels the whole gets cancel
AmazonYesYesYesNo 
CloudtailNoNoNoNo 
NykaaYesYesNoNo 
NNNOWYesYesYesYes 
AjioYesYesYesYesEven system sends the partial cancellation, Ajio cancels the whole order and pushes New Order with the remaining quantity
SnapdealYesYesYesNo
LimeroadYesYesYesNo

Which carts is Assure integrated with?

Assure is currently integrated with the following carts:

  • Shopify
  • Magento

Which Logistic Integrators are Assure integrated with?


We are integrated with the logistic Integrator below.

  • ShipRocket
  • ClickPost
  • Shipway

Which Marketplaces uses an API call in the Manifest screen in Assure?

The Marketplaces are:

  • Paytm
  • Flipkart
  • Tatacliq
  • Snapdeal
  • Limeroad

Which Marketplaces do not use API calls in the Manifest screen in Assure?

The Marketplaces are:

  • Myntra PPMP
  • Nykaa
  • Nykaa Fashion 
  • Amazon Seller Flex (SmartConnect)
  • Ajio Dropship (B2B2C)
  • Cloudtail Dropship
  • Amazon Easyship
  • Trell

Which Marketplaces uses an API call in the Handover screen in Assure?

The Marketplaces are:

  • Nykaa
  • Nykaa Fashion 
  • Amazon Seller Flex (SC)
  • Amazon Easyship (SC)
  • Ajio Dropship (B2B2C)
  • Cloudtail Dropship
  • Shopify

Which Marketplaces do not use API calls in the Handover screen in Assure?

The Marketplaces are:

  • Myntra PPMP
  • Paytm
  • Flipkart
  • Tatacliq
  • Snapdeal
  • Limeroad

Which Marketplaces support multi-warehousing?

The Marketplaces are:

  • Paytm Dropship
  • Flipkart Dropship
  • Myntra PPMP
  • Amazon SmartConnect (Seller Flex & Easyship)
  • Tatacliq Dropship
  • Ajio Dropship (B2B2C)
  • Cloudtail Direct Fulfillment Dropship (B2B2C)
  • Nykaa Fashion
  • Nykaa
  • Trell

Which Marketplaces do not support multi-warehousing?

The Marketplaces are:

  • Snapdeal
  • Limeroad
  • Amazon MWS (Easyship)
  • FirstrCy

What is meant by RTO and RTV?

  • RTO is an acronym for 'Return to Origin'. Any packages which are undelivered to the customer and returned to the warehouse of the shipper is known as RTO.
  • RTV is an acronym for 'Return To Vendor'. It refers to the return of the good to the vendor/supplier if there are any issues with the product.
  • CR is an acronym for 'Customer Return'. Any item returned by the customer after delivery.

Who sets the SLAs for different Marketplace B2C Orders?

 

MarketplaceWho sets SLA?
Amazon SmartConnect (Seller Flex, Easyship)Marketplace
Paytm DropshipMarketplace
Flipkart DropshipMarketplace
Snapdeal DropshipMarketplace
Tata Cliq DropshipMarketplace
Limeroad DropshipIncreff
MyntraPPMPMarketplace
Cloudtail Direct Fulfillment (Dropship)Marketplace
AJIO DropshipIncreff
Nykaa DropshipMarketplace
Nykaa Fashion DropshipMarketplace
Nykaa MenMarketplace
First Cry DropshipMarketplace
Amazon MWS (Easyship)Marketplace
ShopifyIncreff



How and What inventory is sent to the Marketplaces?

 

MarketplaceMechanism followed
AjioSynchronous sync of absolute quantity
Amazon Smartconnect SFSynchronous sync of absolute quantity
Amazon Smartconnect EasyshipSynchronous sync of absolute quantity
Amazon MWSAsynchronous sync of absolute quantity
CloudtailAsynchronous sync of absolute quantity
Flipkart (Seller Fulfillment & Smart Fulfillment)Synchronous sync of absolute quantity
First CrySynchronous sync of absolute quantity
LimeroadSynchronous sync of absolute quantity
MyntraPPMPSynchronous sync of absolute quantity
NykaaSynchronous sync of absolute quantity
Nykaa FashionSynchronous sync of absolute quantity
TrellSynchronous sync of absolute quantity
PaytmSynchronous sync of absolute quantity
SnapdealAsynchronous sync of absolute quantity
TatacliqSynchronous sync of absolute quantity
Shopify (Cart)Synchronous sync of absolute quantity



What are the statuses for which orders are fetched into Assure?

 

MarketplaceMechanism followed
AjioOrders are pushed
Amazon SmartConnectOrders are pushed
Amazon MWSNEW
CloudtailSeparate API to pull new orders.
FlipkartAPPROVED
FirstcryNo specific status but a separate API to pull new orders
LimeroadCOD_ORDER_CONFIRMED, PAYMENT_CONFIRMED, QC_ACCEPTED, INVOICES_PRINTED
MyntraPPMPOrders are pushed
Nykaa5
Nykaa Fashion5
Paytm2
SnapdealPFF
TataCliqSeparate API to pull new orders.
Shopify (Cart)OPEN

How do the orders flow into the system?

 

MarketplaceMechanism followed
AjioPushed into Increff
Amazon SmartConnectPulled into Increff
Amazon MWSPulled into Increff
CloudtailPulled into Increff
FlipkartPulled into Increff
First CryPulled into Increff
LimeroadPulled into Increff
MyntraPPMPPushed into Increff
NykaaPulled into Increff
Nykaa FashionPulled into Increff
PaytmPulled into Increff
SnapdealPulled into Increff
TatacliqPulled into Increff
Shopify (Cart)Pulled into Increff



Where can I find Walkthrough Videos about Marketplace Seller Portals?




Which Myntra models can be run on two different apps (OMS) on the same Seller Account?


Myntra allows Omni (Stores) and PPMP V3 to run on two different OMS.


But M-direct and PPMP V3 is not allowed.



What stationery and Printer types are used for printing Invoice and Shipping labels for different Marketplaces?


 

MarketplaceInvoiceShipping LabelInvoice +Shipping LabelDocument Type
Ajio6 x 4 Sticker - Thermal6 x 4 Sticker - ThermalSeparate documents PDF - both
Myntra6 x 4 Sticker - Thermal6 x 4 Sticker - ThermalSeparate documents PDF - both
Amazon SmartConnect6 x 4 Sticker - Thermal6 x 4 Sticker - ThermalSeparate documents Invoice - PDF
Shipping label - PNG
Amazon MWS6 x 4 Sticker - Thermal6 x 4 Sticker - ThermalCombined documentPDF
Cloudtail6 x 4 Sticker - Thermal6 x 4 Sticker - ThermalSeparate documents Invoice - PDF
Shipping label - Blob
TataCliqA4 - PaperA4 - PaperCombined document PDF
FlipkartA4 - PaperA4 - PaperCombined documentPDF
PaytmA4 - PaperA4 - PaperCombined documentPDF
LimeroadA4 - PaperA4 - PaperCombined documentPDF
NykaaA4 - PaperA4 - PaperSeparate documents PDF
Nykaa FashionA4 - PaperA4 - PaperSeparate documents PDF

Who Calculates Invoice Values and Tax Calculations for different Marketplace Orders?


MarketplaceInvoice PDFInvoice NumberInvoice ValuesTax CalculationsTax ValuesRemarks
TataCliqShared by MarketplaceShared by MarketplaceShared by MarketplaceSP, Tax from received Marketplace.
Base Selling price is calculated by Increff (SP - Tax)
Shared by Marketplace
PaytmShared by Marketplace
Paytm Order Number is used as Invoice Number.
Marketplace does not send Invoice Number 
Increff CalculatesIncreff CalculatesIncreff Calculates
Amazon MWS
Shared by Marketplace

Shared by Marketplace
Shared by MarketplaceShared by MarketplaceShared by Marketplace
Amazon SmartConnect
Shared by Marketplace

Shared by Marketplace
Shared by MarketplaceIncreff CalculatesShared by Marketplace
Flipkart
Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

MyntraPPMP
Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

Shared by Marketplace

LimeroadShared by Marketplace
Limeroad Order Number is used as Invoice Number.
Marketplace does not send Invoice Number
Increff Calculates
Increff Calculates

Increff Calculates

Nykaa
Shared by Marketplace

Shared by Marketplace

Increff Calculates

Increff Calculates

Increff Calculates

Nykaa Fashion
Shared by Marketplace

Shared by Marketplace

Increff Calculates

Increff Calculates

Increff Calculates


Ajio Dropship
Shared by Marketplace

Shared by Marketplace
Shared by MarketplaceShared by MarketplaceShared by MarketplaceOnly B2B invoice details that come from the client is stored in Assure Ajio Dropship



Marketplace Cancellations Stages


 

MarketplacePartial Cancellation Allowed before PackingComplete Cancellation Allowed before PackingPartial Cancellation Allowed after Packing before ManifestationComplete Cancellation Allowed after Packing before ManifestationCancellation Allowed after ManifestationCancellation Allowed after Dispatch
Amazon SCNoYesNoNo

TatacliqYesYesNoYesYes
FlipkartYesYesNoYesNoNo
MyntraYesYesNoYes(Myntra marks orders lost sometimes which Assure treats as a cancellationNoNo
PaytmYesYesYesYesYesYes
LimeroadYesYesNoNoNoNo
TrellYesYesNoNoNoNo
Nykaa/ Nykaa FashionYesYesNoNoNoNo
Namshi MarketplaceNoNo



NoonNoNo



Amazon MWSYes




Go FyndYesYesNoNo

FirstCryYesYesNoNo

MagentoNoYesNoNoNoNo
SalesforceYesYesNoNo

ShopifyYesYesNoNoNoNo
Ajio DropshipYes (Till acknowledgement)Yes (till acknowledgement)NoNoNoNo
FK B2BNoYesNoNoNoNo
NNNOWYesYesNoNoNoNo