Ajio Dropship via VMS Integration

Modified on Fri, 10 Nov 2023 at 12:46 PM

Ajio Dropship works on a B2B2C model. i.e. 

  • End consumer sees inventory on Ajio Marketplace
  • End consumer places order
  • For every packed order, Ajio first purchases the inventory from the seller via B2B PO and then sells to the end consumer via B2C invoice.

Ajio has two models to manage the returns process

  • Credit note
  • RSI (Returns Sales Invoice)


Increff is integrated with Ajio for Inventory sync, order, and returns processing via VMS (Vendor Management System) APIs.

Please find below detailed documentation on Integration and process flows and SOP to be followed for returns processing and order cancellations by the seller.


  • For E-invoicing if Increff is generating the Invoice, the ClearTax account is mandatory.
  • For Ajio Manifest call will happen at the time of the close Manifest call. Do not manually mark any order as manually Manifested from UI as the call will not go to Ajio. 
  • Ajio has a limit of 250 shipments for a manifest. Do not add more than 250 shipments to the Manifest.


  • In case of Ajio the Shipment id is the channel order id.

Ajio VMS orders on Hold for Long duration

In Ajio VMS, all orders are created with on hold status in OMS from our integration itself. This will be on hold upto minimum 4.30 hrs(tentatively) from order creation time. If order is on hold more than this time

One of the possibility is  Ajio is not sending all the PO details required in B2B info call.


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