Ajio B2B2C FAQs

Modified on Tue, 17 Aug, 2021 at 6:39 PM

What are the different types of API integrations for B2B2C model?

There are two types of API integrations

Dropship
VMS

Dropship APIs are getting decommissioned. All new sellers will go live only on the VMS API model. All existing sellers who are live on Dropship API model will migrate to VMS API model.

How many types of Return flows are supported by Ajio for B2B2C model?

There are two types of Return flows supported by Ajio as of now for B2B2C model

RSI (Returns Sale Invoice)
Credit Note (will change to Debit note model in near future)

How does the RSI model work?

Business overview	For every CR or RTO, Ajio creates a Return Sale invoice to the seller.
Operational Overview	For every CR or RTO, Ajio will push Return expectation to Assure. Physical return shipments are received in the warehouse. Returns are processed in Assure as per the standard B2C return process.
Technical overview	TBD

How does the Credit note model work?

Business overview	For every CR or RTO received, the seller will create a credit note to Ajio against the forward order.
Operational Overview	For every CR or RTO, Ajio will push Return expectation to Assure. Physical return shipments are received in the warehouse. Returns are processed in Assure as per the standard B2C return process.
Technical overview	TBD

How does the Debit note model work?

Business overview	For every CR or RTO, Ajio will create a debit note to the seller against the forward order.
Operational Overview	For every CR or RTO, Ajio will push Return expectation to Assure. Physical return shipments are received in the warehouse. Returns are processed in Assure as per the standard B2C return process.
Technical overview	TBD