- Login to Assure and click on CIMS.
- In CIMS, click on “Return Order Upload”
- Select Client, Channel and Location from Dropdown
- Download the template and populate the details as per the format
- Upload the CSV by clicking Submit button
- Product ID will be Channel SKU ID of respective channels, which are uploaded in Listing.
- Return Order Type will be Customer_Return or RTO
- The details mentioned in above image, are available in return report of respective channels with same header.
- System doesn't allow to upload more 5000 rows in CSV at a time
Once the return order created in the system, it can be processed in WMS. Below link will guide how to process the return order in Warehouse Channel Wise