A return order cannot be processed in the Assure system, if the forward order has not been dispatched via the Assure System. For all such return orders, please receive them in your ERP and then Stock Transfer to Assure.
Marketplaces Return Integration Issues
B2C Returns Process
Following table gives you a guidance on how to process B2C Return Orders. Please follow these steps wherever it is mentioned Manual Return Order Upload.
Note: You will come to know about orders not received automatically in the system , only after trying to process the return inventory on the Return Processing Screen. The system will show you an error for such inventory - "No Return Orders Found”.
Please connect with our customer support to get Marketplace contacts.