Channel Integration Management System (CIMS)

CIMS FAQs
How to change the fulfillment type so that partial orders can be processed ? Basically we have two types of fulfillment, block complete and partial. If the...
Wed, 1 Apr, 2020 at 1:53 AM
CIMS Errors
Error : "Duplicate TrackingIds for Return-OrderId : 6673825826 " on CIMS Return order upload screen The same return order is mapped against the m...
Thu, 23 May, 2019 at 1:19 AM
Upload Channel Listings in Assure
  Login to Assure and click on CIMS.   In CIMS, click on “Search Channel Listings” under Listing     Click on Manage ...
Wed, 1 Apr, 2020 at 1:49 AM
Update Listing Status in Assure
Login to Assure and click on CIMS. Click on Search Channel Listings under Listing.     Click on Manage Listing     Select radio butto...
Wed, 18 Dec, 2019 at 12:38 PM
CIMS Csv Upload Error Messages
  Flow Error Message Reason Resolution Add Listing Duplicate rows found for clientSku and channelSku pair => The CSV uploaded during add L...
Mon, 30 Dec, 2019 at 6:44 PM
Amazon SF Channel FAQs
1.) What would happen if dimensions for a particular SKU are not present at amazon portal? Assure pulls the dimensions from  amazon portal and sends to the...
Wed, 19 Feb, 2020 at 12:27 PM
Return Order Upload
Login to Assure and click on CIMS.  In CIMS, click on “Return Order Upload”  Select Client, Channel and Location from Dropdown Downl...
Wed, 19 Feb, 2020 at 4:13 PM
Myntra Return Order Process in Assure
  RTO (Return To Origin):    Return Orders (Packets) received should have AWB and may also have itemId.   In Return Gate Entry Click ‘Add New Return ...
Wed, 10 Jun, 2020 at 1:24 PM
Ajio Return Order Process in Assure
Transporter : BlueDart  CR (Customer Return): There are no AJIO CRs for BlueDart till now. Please put a mail to assure.support@increff.com, if returns a...
Wed, 10 Jun, 2020 at 1:37 PM
Amazon Return Order Process in Assure
Transporter : ATS 1. RTO (Return To Origin):    Return Orders (Packets) received will have : INVOICE# (externalInvoiceId), AWB , channelOrderId details. ...
Wed, 10 Jun, 2020 at 1:45 PM