Shopify Order Fulfilled on panel before packing in Increff
Error | Error in closing shipment: Error from Channel: Given Order with parent id: <shopify order ID> doesn't have any open fulfillment orders |
RCA | This errors occurs when Outbound FULFILL_ORDER call has failed for some reason but the order still gets fulfilled on the seller panel. |
Resolution | To mark the order as unfulfilled on the Shopify seller panel and then re-try packing in WMS - Piece Packing screen. |
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article