Snapdeal Order Cancellation post Packing and Invoicing
Error | INCREFF_SNAPDEAL_019: These Orders are cancelled please remove them :xxxx |
RCA | Snapdeal does not have an API to fetch order status post an order is Packed. Hence if order is cancelled post packing and before manifest, the sync would not reflect on Increff. |
Resolution | To check the order status on seller panel for confirmation on cancellation. Post confirmation, proceed to remove the order from manifest and manually cancel the order from CIMS. |
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