Processing Virtual combo Edge case orders

Modified on Wed, 20 Apr 2022 at 12:14 AM

Overview

Assure supports virtual combo. There are some limitations as explained below


SKU Definitions 

For example, A and E are virtual SKUs, consisting of B, C, D SKUs


Inventory of B, C, D is as follow in WMS


B

3

C

2

D

4



A is a virtual combo SKU having definition as follow 


A

1

B

1

C

2


A = B + 2 * C. 

A has 2 pieces of inventory in OMS. As C only has 2 pieces overall. 



E is also a virtual combo SKU, having definition as  


E

2

B

1

D

2


E = B + 2 * D

E has 2 pieces of inventory in OMS. As D only has 4 pieces overall. 


Assure will expose this inventory of A, B, C, D, E to all the channels. 



Limitations 

Assure can not receive SKU-A (parent) and SKU-B (child) in the same order. ie Parent SKU and child SKU in the same order. 


Order

O1

A

1

B

1

 

Assure can not receive SKU-A and SKU-E in the same order ie two parent SKUs having the same child SKU in the same order. 


Order

O2

A

1

E

1



If such orders come from the marketplace, they will be visible as failed orders in CIMS



Proposed Temporary solution

  • We will set up a NEW channel on Channel App, with the Name “Marketplace-Virtual-Combo
  • We will create a Standard report that will show CIMS failed orders in a format that will have split orders, location and other details. In the format required by the channel app to be uploaded.
  • Clients / OPS will download and upload this report directly on the channel app against the new Channel.


For example


Order

O1-Manual

A

2

E

2



It will be shown as


Order

O2-ChannelApp

B

2

C

2

D

4



  • Order will flow to OMS, WMS. Regular picking packing to be done.
  • In Packing, we will print a Dummy Invoice & (order) Shipping label barcode. The shipping label will be like a sticker with AWB being the Order-Id barcode. 
  • The OPS team will go to the channel's seller panel and download the actual invoice and shipping labels against the order Ids. 
  • If the seller panel does not exist then OPS will request the support team for the shipping label.
  • Complete handover and manifest via AWB ( which will be order Id).
  • Complete handover and manifest on panels.
  • Sales data will flow to ERP as “Amazon-Virtual-Combo '' external mapping can be configured in cims.



Virtual combo in Assure documentation 

Virtual Combo SKU in Assure



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