CIMS CSV Upload Errors

Modified on Tue, 1 Mar, 2022 at 3:59 PM

 

Flow
Error Message
Reason
Resolution
Add ListingDuplicate rows found for clientSku and channelSku pair =>The CSV uploaded during add Listing contains multiple rows with same Client SKU and Channel SKU mentioned in the list provided in the error messageRemove the duplicate rows with same Client SKU and Channel SKU pair so that there is exactly one row corresponding to one Client SKU and Channel SKU pair and upload the sheet again.
Duplicate Rows found for channelSkus:<List> during uploadThe CSV uploaded during add Listing contains multiple rows with same channelSku mapped to multiple Client SKUs. All such Channel SKU are provided in the error messageCheck for the Channel SKUs provided in the error message in CSV and map every Channel SKU to exactly one Client SKU
Got Error Response From OMSOMS component and CIMS component not able to communicate properlyInform to seller support team for resolution
Master Data missing at Oms for <ClientSkuList>All the Client SKUs present in the error message are not uploaded in OMS master data i.e these client SKUs does not have a corresponding Global SKU IDUpload masters for corresponding client and with Client SKUs in the error message at OMS
Channel Skus already exist in the system : <ChannelSkuList>The Channel SKUs present in the list are already mapped for a client for that channelRemove channel SKU in the error message and retry

Enable/Disable SKUEmpty list passedEmpty CSV uploadedFill the CSV and upload
Mapping in CIMS not present for ChannelSkus:<ChannelSkuList> Channel SKUs mentioned in the error message do not have any mapping in CIMS to enableCheck again for corresponding Channel SKU ID in CSV, check for any probable mistake in the CSV for the SKUs in message, correct them and retry upload

Channel SKU / Serial ReturnsDuplicate Channel Orders for Return-OrderId :Multiple Channel Order ID are mapped to same Return Order ID in SheetCheck the CSV for the provided Return Order ID and make sure that every Return Order ID is mapped to a single Channel Order ID
Duplicate Transporters for Return-OrderId :Multiple transporters are present in sheet for same Return Order IDCheck the CSV for the provided Return Order ID and make sure that every Return Order ID is mapped to a single transporter in sheet
Duplicate TrackingIds for Return-OrderId :Multiple tracking Id are present in sheet for same Return Order IDCheck the CSV for the provided Return Order ID and make sure that every Return Order ID is mapped to a single tracking id in sheet
Duplicate Return-Order Types for Return-OrderId :Multiple return order types present in sheet for same Return Order IDCheck the CSV for the provided Return Order ID and make sure that every Return Order ID is mapped to a single return order type in sheet

Read CSVRecord limit exceeded the max size of :<VAL>Number of rows in sheet exceed the maximum limit permissible (5000 as of now)Reduce the rows to less than or equal to max number of rows and retry upload
Record limit should be atleast of size :<VAL>Number of rows in sheet are less than <VAL> (1 as of now)Add rows in sheet so the number of rows exceed or equals <VAL> and retry
Error parsing the CSVCSV not in correct format as expectedCompare CSV with the template , rectify and retry

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