Transporter : Cultgear Logistics

CR (Customer Return):

Return Orders (Packets) received should have return AWB (Named as WayBill Barcode) and channelReturnOrderId (Named as Order Id Barcode). 

  • In Return Gate Entry 
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and Click ‘Submit’.
    3. Click on the gate entry created and scan the return AWB in the AWB field and map it to the return gate entry.
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’.

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • Return Order Processing
    1. Scan return AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed.
    3. If multiple return orders are received, fins the required return order using channelReturnOrderId.


Transporter : Delhivery


CR (Customer Return):

Return Orders (Packets) received should have return AWB (Named as WayBill Barcode) and channelReturnOrderId (Named as Order Id Barcode).

  • In Return Gate Entry 
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and Click ‘Submit’.
    3. Click on the gate entry created and scan the return AWB in the AWB field and map it to the return gate entry.
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’.

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • Return Order Processing
    1. Scan return AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed.
    3. If multiple return orders are received, fins the required return order using channelReturnOrderId.