Transporter : BlueDart 


CR (Customer Return): There are no AJIO CRs for BlueDart till now. Please put a mail to assure.support@increff.com, if returns are of this category.


RTO (Return To Origin): 

Return Orders (Packets) received should have Forward Tracking Id (AWB), Item Id and ParentOrderId. ParentOrderId cannot be used for searching Return Orders.

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’ 
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed.
    3. If no return order is found, ‘No Return Order Found’ error will be shown.
    4. In such cases, select parameter as itemId and search by scanning the itemId.

 

Transporter : DELHIVERY 

 

CR (Customer Return) & RTO (Return To Origin):


Return Orders (Packets) received should have AWB No.

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’ 
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed.

 

 

Transporter : ECOM 

CR (Customer Return);

Return Orders (Packets) received should have Return AWB No.

 

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’ 

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed

 

RTO (Return To Origin): 

Return Orders (Packets) received should have Forward AWB and itemId.

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’ 
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order.
    2. Return Orders will be obtained which can then be selected and processed.
    3. If no return order is found, ‘No Return Order Found’ error will be shown.
    4. In such cases, select parameter as itemId and search by scanning the itemId.


Transporter : XPRESSBEES

RTO (Return To Origin): 


Return Orders (Packets) received should have ForwardAWB, Item Id and OrderId. OrderId cannot be used for searching Return Orders.

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’ 
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed.
    3. If no return order is found, ‘No Return Order Found’ error will be shown.
    4. In such cases, select parameter as itemId and search by scanning the itemId.

 

CR (Customer Return);


Return Orders (Packets) received should have Return AWB and itemId

  • In Return Gate Entry
    1. Click ‘Add New Return Gate Entry’
    2. Create a new return gate entry by entering the required details and click ‘Submit’
    3. Click on the gate entry created and scan the AWBs on the return orders received in the AWB field and map it to the return gate entry. 
    4. Once all the return orders are mapped, Click ‘Close Gate Entry’

Note: Once the Gate Entry is closed, no more AWBs can be added.

 

  • In Return Order Processing
    1. Scan the AWB on the return order
    2. Return Orders will be obtained which can then be selected and processed
    3. If no return order is found, ‘No Return Order Found’ error will be shown.
    4. In such cases, select parameter as itemId and search by scanning the itemId.

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